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FAQ
Frequently Asked Questions
We have compiled a list of frequently asked questions to help you understand our service better.
How does this service work?
How do I book?
How do I pay?
Is there a cancellation fee?
What if my move takes longer than expected?
What if the driver cancels my booking?
Can I travel in the van?
Will the driver help me move?
Does my quote include parking fees?
Does my quote include toll charges?
Can extra stops be made between the collection point and delivery point?
Are your drivers insured?
What is bronze cover?
What is silver cover?
What is gold cover?
What if I book the wrong van size?
What if my driver is late?
What if I am late?
Can my pet travel with me in the van?
Will my driver help me disassemble and reassemble my furniture?